Help Center

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Getting Started

When you paste your Airbnb listing URL, HostPage reads your listing’s public data — photos, description, pricing, amenities, house rules, and reviews — and uses it to build a professional booking website for you. You can edit everything after import.

60 seconds for the basic setup. Paste your URL, choose a template, and your site is live. Most hosts spend an additional 10–15 minutes customizing colors, reordering photos, and fine-tuning pricing.

None. If you can copy-paste a URL, you can use HostPage. The templates are professionally designed, and customization is done through simple controls — pick a color, drag photos, toggle options. No coding, no design tools.

Yes. You can choose from 3 premium templates, set your accent color, reorder photos, pick a cover image, edit all text, and configure your pricing. Your site will look unique to your property, not like a generic template.

Pricing & Payments

Three tiers: Free ($0 — display-only site on a subdomain), Starter ($15/month or $144/year — custom domain, Stripe payments, all templates), and Pro ($29/month or $288/year — up to 5 sites, remove HostPage branding).

Guests pay via Stripe, a secure payment processor used by millions of businesses. You connect your own Stripe account, so payments go directly to you. Stripe charges 2.9% per transaction — that’s it.

Airbnb charges 15.5% on every booking. Stripe charges 2.9%. On a $1,000 booking, that’s $155 to Airbnb vs $29 to Stripe — you keep an extra $126. Over a year with $60,000 in bookings, that’s roughly $3,000–$4,000 in savings.

Yes. The free tier lets you build your site and see exactly how it looks — no credit card required. You only pay when you’re ready to accept bookings or use a custom domain.

Trust & Safety

Yes. Payments are processed by Stripe, which is PCI-DSS Level 1 certified — the highest level of payment security. Guest card details never touch your site or HostPage’s servers. It’s the same security standard used by Amazon, Shopify, and Uber.

Stripe handles disputes on your behalf. You can submit evidence (booking confirmation, guest communication, check-in records) directly through your Stripe dashboard. Stripe’s dispute resolution process protects both you and your guests.

No. Having your own website is completely separate from Airbnb. What Airbnb prohibits is soliciting off-platform bookings within their messaging system. Your website, social media, and direct marketing are your business — Airbnb has no say in them.

Bookings go through a confirmation flow — you review each request before accepting. Payments are held (not captured) until you confirm. If there’s an issue, you can decline the booking and no charge is processed.

Features & Technical

Yes, on the Starter plan and above. You can connect any domain you own (like villasunrise.com). HostPage handles the DNS setup and provides free SSL (the padlock icon). Your site also works on a free subdomain (yourproperty.hostpage.io) on all plans.

Your site is built with SEO best practices — proper page titles, meta descriptions, structured data, and fast loading times. Over time, it will be indexed by Google. For faster results, register your site on Google Search Console and Google My Business.

HostPage supports iCal calendar sync. Connect your Airbnb calendar to HostPage and blocked dates stay synchronized. When a guest books on Airbnb, those dates automatically block on your HostPage site, and vice versa.

No, your HostPage site is independent once created. Changes to your Airbnb listing (pricing, photos, description) won’t automatically sync. This is actually a feature — your direct booking site can have different pricing, different photos, and different messaging tailored to direct guests.

Guests see a professional, branded booking website with your property photos, description, amenities, reviews, pricing, and a booking form. It looks like you hired a web designer — not like a DIY project.

Getting Bookings

Three main strategies: (1) Share your site link with past guests and encourage repeat direct bookings. (2) Post your site on social media, Google My Business, and in your email signature. (3) Place a QR code or card at your property so current guests can bookmark your site for next time. Many hosts offer a small discount (5–10%) for direct bookings — even with the discount, you still save money vs Airbnb’s 15.5% fee.

On the Starter plan at $15/month, a single direct booking worth $200 saves you roughly $25 in Airbnb fees (after Stripe’s 2.9%). One booking per month already pays for itself. Most hosts break even with their first booking.

Yes. The Starter plan is designed for single-property hosts. Even one property generating a few direct bookings per month saves hundreds of dollars per year in platform fees.

It depends. If your current website can accept bookings and process payments, you may not need HostPage. But if your website is just a brochure (photos and contact info, no booking engine), HostPage gives you a fully functional booking site with payment processing, calendar management, and guest communication — without rebuilding anything.

Account & Billing

You can cancel and re-subscribe when your season starts. When you cancel, your site is paused (it stops accepting new bookings but your data is preserved). When you re-subscribe, everything picks up where you left off.

Existing confirmed bookings are honored — your guests’ payments are already in your Stripe account. Your site will stop accepting new bookings, but nothing already booked is affected.

Yes. Cancel from your billing portal at any time. Your site stays live until the end of your current billing period.

Yes. Upgrades are immediate with prorated billing. Downgrades take effect at the start of your next billing cycle.

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